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Member review of CenturyLink


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Full CenturyLink Forum

Reviews:
read 227 reviews (102 positive) (63 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$42 per month avg ($29 to $60)

Speed test results 3 year trend
Review by devexityspac See Profile
Posted: 34 days ago
member for 34 days, 0 visits, last login: 34 days ago


Hinesville,Liberty,GA
Contract price not specified.
"Nothing... Worst ISP ever!"
"After those 2 weeks, my speeds were throttled so much that I was unable to play on Xbox Live..."
"I've had Knology/Comcast/Time Warner and now CenturyTel/CenturyLink... This is by far the WORST of them all..."

    • What other options did you consider for broadband

    Comcast cut me off due to going over my bandwidth limit (... and no, I had NO clue there was such a thing)....

    • What SPEED/package did you order, at what monthly price?

    Only the 6mb/sec was available

    • How was the order & install process?

    It was relatively smooth until I got my first bill.. The installers and lady on the phone FAILED to mention that there was a 30$ next-day-delivery fee for the DSL-Modem (Linx L-220) that the installer brought with him. That along with the 5$/month rental fee (which I did know about)... I could have bought the damn modem for the price of the hidden fee+1st month rent...

    • What brand/model was the supplied equipment?

    Linx L-220

    • What good or bad experiences most struck you?

    The above mentioned and my internet being throttled MASSIVELY.

    Followup comments:
    view ALL 2 comments

    GeekJedi
    RF is Good For You
    Premium
    join:2001-06-21
    Mukwonago, WI
    clubs:
    ·CenturyLink
    ·VOIPo
    ·Vonage
    ·RoadRunner Cable

    They don't throttle

    CenturyTel doesn't throttle. Check out the forums...it's been proven time and time again.

    I'd recommend stopping by. Many techs visit there and may be able to help with your problem.
    --
    The goal of the broadcast engineer is to get all the meters on the transmitter to go as far to the right as possible!!
    permalink · 2009-10-26 00:19:00 · Reply to this
    jwko

    join:2007-04-02
    Cecil, AR
    ·CenturyLink

    Tricky $29 delivery charge

    My modem went out 2 months ago, called support and they said they would send me a replacement. She checked my records and saw where I pay a modem lease fee & told me there would be no charge.

    The next day I had a brand new modem at my front door, and the next month, a 29 dollar overnight delivery charge on my bill. Which reminds me, I need to call CL and have the modem lease agreement removed from my bill. They can have this one back, I have several Westell 6100's I bought off of ebay recently.
    permalink · 2009-11-01 17:29:00 · Reply to this
    Forums » comments on review of CenturyLink

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