Review by tbv420  Posted: 45 days ago member for 3.7 years, 16 visits, last login: 44 days ago
Aurora,ON
$46 per month (12 month contract)
about 3 days
"Potentail for high throughput"
"Conracts, Customer service is brutal..traffic shaping, speed not as advertised"
"Sadly Rogers has gotten to be too much of a monoply to provide any thread of a good service"
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I was forcefully switched to Rogers from when our local Cable company was bought out by them...and they could not have done a worse job of handling the conversion...not only did they promise to provide trhe same service, which they did not. My usage cap was unlimited, now 60gb, Ny speed was a consistant 10mbps, which droped to 7 after Rogers took over, now has failed to reach anything
beyond 5mbps.....I also paid less, which they did match, but only with a signed contract which promises to match the old price for 12 months, for which I never said I would sign, but for which they automatically did for me (which of course is illegal, but hey what's that right). The service service would lose connection every week (when the WAN IP tried to renew)..whenever I called about this issue, they blamed my router as the problem, which obviously was not the case, as I never had a problem with my old ISP, and it only started after Rogers took control...the problem seems to happen less now (how strange!) but still at least once a month my service is lost.
I and literally hundreds of other people have had issue with Rogers, and some are actually contemplating a Class action for their fumbeling of this entire towns cable infrastructure.....never mind of course when they came in they fired all the local 'redundant' employees..nice Rogers, good to know you appriceate the markets you encroach upon...
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