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Member review of Insight Communications


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Reviews:
read 345 reviews (204 positive) (63 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
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Value for money:


$108 per month avg ($34 to $200)

Speed test results 3 year trend
Review by shamrin See Profile
Posted: 65 days ago
member for 8.8 years, 1315 visits, last login: 5 days ago


Lexington,Fayette,KY
Contract price not specified.
"Dependable, good speed and good service"
"I really have no complaints"
"Pretty good service and product for having a near monopoly on broadband"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I've been using this service for 18 months and have had only one outage which was self-inflicted (my parents who also use Insight have, however, had a number of outages). We use Skype, do considerable downloading of files, music, etc. and I have not had one complaint about speed or reliability.

    We did have our service cut off once due to one of my neighbors getting on my wireless and uploading some movies, apparently the MPAA complained. OK, Insight should have warned me about this before suspending our service, but once I was able to speak with someone there, they got it turned back on quickly.

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    Forums » comments on review of Insight Communications

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