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Member review of TekSavvy Solutions Inc.


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read 660 reviews (615 positive) (15 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$42 per month avg ($24 to $113)

Speed test results 3 year trend
Review by cmh See Profile
Posted: 30 days ago
member for 2.2 years, 38 visits, last login: 30 days ago


undisclosed location
Contract price not specified.
"great support, good internet basics, will take your line issues to Bell until they are solved"
"limited billing detail, no calling card available, vulnerable to CRTC meddling"
"probably the best DSL provider out there who is fighting the good fight. they may not be winning it though."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Magma Communications
    This company is likely the best DSL provider out there in Canada. They are small, and it shows in the information available on their website, and the lack of detailed billing and self-service information online. However, they will go to bat for you, and the real people available in support are the real deal. I recommend them.

    Followup comments:
    view ALL 4 comments

    Oinktastic

    join:2005-08-24
    Scarborough

    Just curious

    How detailed would you prefer your bill, and what type of information is missing from their website that you would like to see there?
    permalink · 2009-10-29 12:55:21 · Reply to this

    TSI Steve
    TSI Steve
    Premium,VIP
    join:2007-01-12
    Chatham, ON

    Re: Just curious

    said by Oinktastic See Profile :

    How detailed would you prefer your bill, and what type of information is missing from their website that you would like to see there?
    Knowing this would help us improve the service we are already providing. If you feel something is lacking please be sure to send us a message at least on the Direct Forums!

    Thank you,
    Steve
    --
    TSI Steve - TekSavvy Solutions Inc.
    Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )
    permalink · 2009-11-02 09:33:58 · Print · Reply to this
    hyperroks

    join:2003-09-30
    Welland, ON
    1 edit

    Re: Just curious

    delete
    permalink · 2009-11-08 06:52:39 · Reply to this
    koreyb

    join:2005-01-08
    Etobicoke, ON

    Billing

    I think he's talking about phone service billing.

    I do agree (unless this has changed) that the Bills for home phone especially for long distance calling really LACKS detail. My parents also commented on this, who have Teksavvy home phone.
    permalink · 2009-11-04 10:34:52 · Reply to this
    Forums » comments on review of TekSavvy Solutions Inc.






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