TekSavvy is providing this support forum as a secure area where members can directly discuss questions or issues specific to their TekSavvy service with TekSavvy agents. These agents are Broadband Reports members with full read and post access who will work to get your problem solved or your questions answered.

If you are having a specific problem with your TekSavvy service, please open a new topic on this site. Forum guidelines include:

• - TekSavvy agents will respond Monday to Friday during normal business hours. Some exceptions may apply.
• - Please do not reply to your own posts.
• - Please keep all communications on a given issue to one thread so we can be sure to have all of the relevant information in one place.
• - Posts over 10 days old with no response will be locked.

If you have a generic issue or question, you may post it to the public TekSavvy Forum.

PLEASE READ AND ACKNOWLEDGE

If you post and then realize you forgot to add something after your post is in the forum, please either edit the original post to add content or wait to post the additional info after the tech replies.

Please do not bump your thread. Bumping will result in a longer response time or your thread missed by the technicians completely.

By providing information in this posting, you are granting TekSavvy permission to look up information on your TekSavvy account.

In addition to TekSavvy representatives, the information you share on this site may be viewed by moderators on dslreports.com. All information will adhere to their privacy statements.

When posting your request for support, please try to provide as much of the following information as possible.