Suddenlink forum - dslreports.com community

SMC8014WN modem/router -- Where are the advanced settings?

2009-11-28 22:09:55

Just got a a SMC8014WN installed (renting it). It seems to be really locked down as far as my access to it's settings. For instance, the installer set the wireless to WEP, but nowhere in the control panel can I change it. I'm going to 192.688.0.1 and using the default u/n p/w (cusadmin,password). Is there a "power user" logon? Or another hidden URL to get to the features I know this thing has? Thanks, G

Wireless service from Suddenlink?

2009-11-21 20:03:28

I was just looking at available wireless networks, from my notebook, here in Winterville, NC, and saw something interested. I saw two networks, named SUDDENLINK.NET-44F5 and SUDDENLINK.NET-26FD Both were secure, and having different signal levels. I realize anyone can name their SSID whatever they want, but found those very intersting. Any clues anyone? -- Give me bandwidth or give me death! http://www.dslreports.com/testhistory/661871/4f240

Georgetown TX: Which Internet Provider Do You Recommend?

2009-11-28 10:43:31

I'm moving to Georgetown in December and will work from home. I need reliable internet connectivity. Who do you recommend and why?

eastern AR, suddenlink vs centuryTel. thoughts? prices?

2009-09-22 21:12:52

i am doing some research for my brother who lives in Marvel, AR. it seems his ISP options are suddenlink cable or centurytel dsl. do any of you have thoughts with either or both? how do the prices compare? what are the things to look for in researching both options (special pricing or packages, etc). thanks in advance. chris c, manchester NH

West Virginia - Fibernet running fiber outside my home

2009-11-05 09:39:59

I know its the wrong forum, but I can't find a Fibernet thread anywhere, so my apologies. For the past two days, I've noticed that Fibernet is running fiber (my area has poles not underground). Last night, they left the spool attached to the line and I snapped a picture of it. http://twitpic.com/ocye7 I've heard that Fibernet is upgrading their network, that they offer Fiber to the Business and yes, I do live in a business district. However, we live in a row house courtyard with 21 homes...none of which is business... they've run the fiber up and down the back alleys of the courtyard which makes me wonder if this is fiber to the home? Wishful thinking I know especially since Verizon FIOS wont happen ever now that Frontier is buying them out. Any thoughts?

New Download and upload speeds

2009-11-17 09:48:11

Recently Suddenlink, at no additional cost the the customer, upped the speeds, in my area, from 6000/256 to 8000/768. That would be a great thing if you were able to achieve the advertised speeds. The new 8000 down is a joke. Since the change in speeds, I am lucky to get 5000 to 6000 down. The uploads are great nearly always in the 800 range. On the other hand, my ping has again left the playing field. Before the change, I was pinging in the high 20's to mid 30's, SAME SERVERS as before, now I ping consistently in the high 60's to 90's. I assume that I will be stuck with Suddenlink unless I leave the area where I live.

Suddenlink Phone in WV

2009-11-16 21:01:02

According to the Suddenlink rep I spoke to, I can get their phone service for only $20 more per month that I currently pay. That would be an overall savings of ~$50 compared to Verizon. Before I take the leap, I'd like some input. Their website offers too little information, so I'm asking you folks for help here. * My Verizon package gives me unlimited calling anywhere in the US, its territories, and Canada. Does Suddenlink phone offer this? * How is the sound quality? I live in the Pt. Pleasant area, if that matters. * Is the pricing information the lady gave me accurate, or is this a "low introductory rate?" * How invasive (and costly) is the installation process? At present, I rent, so I can't just start ripping stuff apart willy nilly. * How big of a pain is it to keep my current number? * Do the additional features (Anonymous Call Rejection, Call Waiting, Call Waiting ID, Caller ID Name & Number, Call Blocking, Three-Way Calling, Call Forwarding, TV Caller ID) cost extra? * If there's anything I should know, please fill me in. Thanks for any info you can provide.

Horrible latency all of a Sudden

2009-10-25 19:32:15

This past month our latency has taken a huge hit. Games on pc are becoming unplayable. Even connecting to a game over xbox live to my friend a block away on SL is unplayable cause of the lag. Here is a tracert to a TF2 Server we play on that we were getting around 40-50ms ping Tracing route to 202.54.137.174.ip.caratnetworks.com [174.137.54.202]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 98 ms 18 ms 13 ms 10.224.0.1 3 124 ms 18 ms 107 ms chrmsysc02-gex1-0-1.atw.sta.suddenlink.net [66.76.225.17] 4 29 ms 24 ms 26 ms chrmosrc02-gex3-9.atw.sta.suddenlink.net [66.76.225.5] 5 52 ms * 19 ms cdm-66-76-236-250.athn.suddenlink.net [66.76.236.250] 6 132 ms 129 ms 134 ms s66-76-168-9.bssr.suddenlink.net [66.76.168.9] 7 50 ms 349 ms 170 ms 207.88.183.41.ptr.us.xo.net [207.88.183.41] 8 720 ms 52 ms 275 ms 65.106.3.185.ptr.us.xo.net [65.106.3.185] 9 258 ms 39 ms 184 ms 207.88.15.25.ptr.us.xo.net [207.88.15.25] 10 518 ms 41 ms 95 ms 206.111.0.202.ptr.us.xo.net [206.111.0.202] 11 128 ms 402 ms 488 ms 0.ge-5-1-0.XL3.IAD8.ALTER.NET [152.63.41.154] 12 575 ms * 105 ms 0.so-7-0-0.XL1.CHI1.ALTER.NET [152.63.64.133] 13 301 ms 62 ms 241 ms POS6-0.GW5.CHI1.ALTER.NET [152.63.70.77] 14 651 ms 382 ms 193 ms allstream-gwy1-chi.customer.alter.net [65.195.241.150] 15 192 ms 250 ms 180 ms ge-wan7-1.hcap4-tor.bb.allstream.net [199.212.168.194] 16 411 ms 256 ms 377 ms 216.191.57.178 17 211 ms 224 ms 810 ms colo4500-to-core-main.bgp.mountaincable.net [24.102.5.13] 18 183 ms 220 ms 270 ms cn45-core.mountaincable.net [24.102.5.18] 19 297 ms 192 ms 523 ms 202.54.137.174.ip.caratnetworks.com [174.137.54.202] Trace complete. To DSLReports Tracing route to www.dslreports.com [209.123.109.175]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 36 ms 10 ms 179 ms 10.224.0.1 3 103 ms 9 ms 16 ms chrmsysc01-gex1-0-1.atw.sta.suddenlink.net [66.76.225.13] 4 48 ms 16 ms 9 ms chrmosrc01-gex3-9.atw.sta.suddenlink.net [66.76.225.1] 5 39 ms 65 ms 16 ms cdm-66-76-236-253.athn.suddenlink.net [66.76.236.253] 6 49 ms 32 ms 82 ms 66-76-232-41.tyrd.suddenlink.net [66.76.232.41] 7 82 ms 79 ms 70 ms xe-2-2-0.er1.ord7.us.above.net [64.124.200.189] 8 106 ms 136 ms 65 ms ge-2-1-0.mpr1.ord2.above.net [64.125.26.249] 9 33 ms 59 ms 42 ms ge-1-0-0.mpr1.ord2.us.above.net [64.125.26.185] 10 * 84 ms 79 ms so-1-1-0.mpr1.lga5.us.above.net [64.125.27.170] 11 70 ms 63 ms 179 ms xe-1-1-0.er1.lga5.us.above.net [64.125.26.162] 12 68 ms 45 ms 48 ms nyiix.ge-2-2-0.gbr1.nyc.nac.net [198.32.160.20] 13 76 ms 99 ms 142 ms 0.e1-4.tbr2.mmu.nac.net [209.123.10.77] 14 94 ms 121 ms 66 ms 0.e1-1.tbr2.oct.nac.net [209.123.10.21] 15 48 ms 62 ms 73 ms gi7-16.esd1.oct.nac.net [209.123.10.222] 16 183 ms 102 ms 115 ms www.dslreports.com [209.123.109.175] Trace complete. Another to my brothers WoW server that is normally 80-90ms Tracing route to 206.16.23.7 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.0.1 2 34 ms 62 ms 373 ms 10.224.0.1 3 228 ms * 141 ms chrmsysc01-gex1-0-1.atw.sta.suddenlink.net [66.76.225.13] 4 90 ms 10 ms 147 ms chrmosrc01-gex3-9.atw.sta.suddenlink.net [66.76.225.1] 5 35 ms 103 ms 12 ms cdm-66-76-236-253.athn.suddenlink.net [66.76.236.253] 6 36 ms 281 ms 173 ms 66-76-232-41.tyrd.suddenlink.net [66.76.232.41] 7 260 ms 137 ms 386 ms xe-2-2-0.er1.ord7.us.above.net [64.124.200.189] 8 297 ms 283 ms 43 ms xe-0-0-0.er2.ord7.above.net [64.125.26.246] 9 * 451 ms 120 ms 192.205.36.29 10 * 108 ms 172 ms cr2.cgcil.ip.att.net [12.122.87.6] 11 85 ms 492 ms 131 ms cr2.sl9mo.ip.att.net [12.122.2.22] 12 418 ms 515 ms * cr1.sl9mo.ip.att.net [12.122.2.217] 13 91 ms 67 ms 305 ms cr2.dlstx.ip.att.net [12.122.3.221] 14 247 ms 64 ms 253 ms gar23.dlstx.ip.att.net [12.122.138.161] 15 193 ms 249 ms 124 ms 12-122-254-154.attens.net [12.122.254.154] 16 437 ms 806 ms 200 ms 63.241.193.150 17 247 ms 278 ms 156 ms 206.16.27.204 18 108 ms 89 ms 103 ms 206.16.23.7 Trace complete. Signal lvls Downstream Frequency - 729000000 Hz Signal To Noise Ratio - 35.3 dB Power Level - 0.6 dBmV Upstream Channel ID - 1 Frequency - 32000000 Hz Power - 48.0 dBmV

Getting fed up

2009-11-11 14:20:43

I am in Canyon,Tx and I am lucky to get 100 kb on any speed test. How do I post the results?

What's up with this ping loss situation?

2009-11-08 13:25:14

http://www.dslreports.com/linequality/nil/2584079 Can someone advise me as to what is causing this, and what other tests i can perform? I can't get much of a solid connection-- I've just updated my router's firmware, selected pingable, and I'm running windows 7. I'm not sure how to read this data except for the 3 out of 4 "FAIL" remarks. I failed something, so perhaps I'm onto something. There wasn't a guide that i could find about these failed tests. Please advise... any help is much appreciated. Eureka, Ca edit 1: turned off firewall entirely, still got similar results http://www.dslreports.com/linequality/nil/2584099 edit 2: turned off avast and rearranged cable modem and router far far away from potential electromagnetic interference.