said by dirtyjeffer :

perhaps you have received special approval then...it's in the "Code of Conduct", i was sternly warned several years ago (although, i ignored it), and i know people who were fired over it...even when i was "warned", i simply told them that i was helping customers who weren't receiving the help they needed, and if they wanted to fire me for helping their customers, that was their prerogative, but that it certainly wouldn't look good.

said by DKS :

It's also a shame that so few people inside Bell know it exists. When I mentioned it to the Bell technicians last year they looked at me as if I had three heads.

said by Deadpool :

This is a good example of why you shouldn't rely on your past employment experience to determine how things are run today.

said by dirtyjeffer :

don't kid yourself...the code of conduct was probably changed because someone challenged it (i know of several people who were fired for posting online)...you sound kind of like i did about 5 years ago...i would say you've got another year or two left in you before you're done too (that is, if they don't send you packing before then).

said by dirtyjeffer :

in all fairness, they aren't paid for it, so why should they bother...the reality is, there should be no need for it...if Bell simply fixed things themselves, maybe they wouldn't need employees sneaking around on their own time, for free, trying to fix stuff.