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[OOL] Keep losing DNS?? »
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AuthorAll Replies


captnhook

join:2001-02-20
NY


1 edit
reply to Lex Luthor
Re: Web DVR Information

said by Lex Luthor See Profile :

Tonight when I click the DVR tab, it still asks me to activate it and I click the box and says ok, but all I get are the little dots going from left to right and that never stops.

Is this still being worked on?
I encountered the same thing and found that turning the box on solved the problem.
Apparently when they say activate they mean you have to have the DVR box on to activate and schedule a recording.


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:
That odd given the DVR and all other cable boxes act as a cable modem.


Lex Luthor
Premium,Mod
join:2000-09-17
Hicksville, NY

Host:
OptimumOnline
Users Find Hot Deals
Users find Hot Dea..
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reply to CVTech
I authorized with both boxes on and it looks like it finally took and I can schedule recordings on the web.

But, then I closed the browser, went back in and I had to go through the whole process over again with authorizing the DVR and this time I just got the dots going left to right non-stop again.

Wow, this is ridiculous.

geeja

join:2000-01-18
Babylon, NY
reply to CVTech
I get the following message when I click on the DVR tab and I have triple play. Any suggestions?

This feature is available with Optimum Online. Please call (866) 360-2758, or click here for more information.

gtaylor0

join:2003-10-29
Westport, CT
reply to captnhook
I activated my single box without turning it on. Still a little flakey, maybe.


Tradewind
CV Noi Ka Oi
Premium
join:2005-11-08
Marlboro, NJ
·Optimum Online

reply to CVTech
If any of you are testing Firefox 3.7a1pre (aka Minefield) does the Web DVR stuff work for you? I can't see any recordings or scheduled recordings. Namoroka 3.6b1pre works fine as well as FF 3.5.

Thanks
--
 
Trying is the first step towards failure.


JohnILM
Holla

join:2003-03-15
New Rochelle, NY
reply to CVTech
It's up and running in the 10805 area code. Yippies!


starwood2000

@optonline.net
reply to CVTech
Ms

It either loops back to the home page or when I go to terms of service there is no place to accept and activate. I've tried in Firefox and IE.


fcisler
Premium
join:2004-06-14
Riverhead, NY
reply to CVTech
Re: Web DVR Information

Same as Lex Luthor, I try and activate and it just sits.

How about some testing, Cablevision? I mean really....what a nice feature - but it doesn't work!

majortom1029

join:2006-10-19
Lindenhurst, NY
reply to Lex Luthor
Which version of internet explorer are you using lex?


ISA2004

@optonline.net

reply to fcisler
said by fcisler See Profile :

Same as Lex Luthor, I try and activate and it just sits.

How about some testing, Cablevision? I mean really....what a nice feature - but it doesn't work!
Works fine for me. Sounds like a user error!

frdrizzt

join:2008-05-03
Farmingville, NY
If it's still not working, I'd contact CV via direct forum or call in, as something may need to be updated or fixed on your account specifically.

It works great for me, too.


fcisler
Premium
join:2004-06-14
Riverhead, NY

reply to ISA2004
Don't know why I'm replying to anonymous but yeah....ok...user error...I am unable to check a box that says "Yes I agree" and click a button.

I've tried rebooting my box and to activate when it's on - no dice. Maybe I'll call in one of these days.


ISA2004

@optonline.net

said by fcisler See Profile :

Don't know why I'm replying to anonymous but yeah....ok...user error...I am unable to check a box that says "Yes I agree" and click a button.

I've tried rebooting my box and to activate when it's on - no dice. Maybe I'll call in one of these days.
We are all anonymous. After all this is an internet forum. I don't know who you are either. I really think it must be something you are doing wrong. Have you checked your browser settings: pop up blocker / cookies ?


ISA2004

@optonline.net
reply to fcisler
fcisler,

Ever figure out what you did wrong?


Lex Luthor
Premium,Mod
join:2000-09-17
Hicksville, NY

Host:
OptimumOnline
Users Find Hot Deals
Users find Hot Dea..
Requests for Hot D..
said by ISA2004 :

fcisler,

Ever figure out what you did wrong?
Probably nothing. More than a couple of people having the same problem.

I know, at least with the problems I'm having, that I'm not doing anything wrong.

jsilver153

join:2007-08-11
Jackson, NJ
reply to CVTech
Up and running in 07726 NJ


fjr

@optonline.net

reply to CVTech
I'm a network / pc tech who has tried to get this to work using IE, Firefox, Safari, and Opera I've tried from 3 different computers and via 3 different ISP's. When I called cablevision, the support person tried with my id from the cablevision office and could not access this feature. So anyone who can not access should contact Cablevision support and ask them to do something about this. And those individuals here who can use this feature, should not assume user error for those who can not. Its a new service and its implementation is buggy.

calculata

join:2009-05-04
Bridgeport, CT

reply to CVTech
After they website issue is fixed and you can log in and set the changes, power cycle your DVR box or boxes for a couple seconds[default 10] and and it should work. If you have any issues with it, power cycle the boxes and it should clear it up. Apparently the online dvr "can't communicate with the box"


fcisler
Premium
join:2004-06-14
Riverhead, NY

reply to ISA2004
I did nothing wrong and it still does not work. Tried on 5 different isp's (3 being ool) with a minimum of 7 different pc's. Still wanna think it's me doing something wrong?

IE 6 - 7 - 8
windows xp - vista - 7
os x 10.1
latest os x

just plain doesn't work for me....could be my account, my cable box...no clue. I'm absolutely positively sure its nothing I'm doing wrong. Thanks for calling me an idiot....

PS: ISA 2004 is horrible and outdated
-
Forums » US Cable Support » OptimumOnline[OOL] Keep losing DNS?? »
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