d3vilr3d
join:2009-08-16
Hacienda Heights, CA
| [TW] Greater Los Angeles area slow speed at night?
Anyone have this problem?
I moved to my new apartment over a month ago. Been having very bad connection at night time between 6pm-2am.
I was originally TW/RR customer, and their tier 3 tech said they need to open a NOC (network operation center?) ticket and move me to a new server blade. After 2 weeks I did not hear back from them and my connect hasn't improved so I called them back. One of the rep told me to try "Earth Link".
Well it's the same damn connection and it's been 6 weeks now and still no improvement.
What can I do at this point? I'm getting quite frustrated. =(
Any input is greatly appreciated!
William |
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herog
join:2004-10-31
Flushing, NY
| Same to my issue.
Level 3 keeps telling me they reported issue and will call me back 24-48hrs from client relation, but I still dont hear anything from them as alway.
Wish FIOS is ready for my area already, sick tired of this kinda bullshit and excuse.
even at day time, on weekend, I am getting 0.5mb download too. WTF. /sigh |
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d3vilr3d
join:2009-08-16
Hacienda Heights, CA | reply to d3vilr3d
Saddest part is, I have no other high speed alternative at all. Verizon services our phone line and TV but not internet. |
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