Sento9
join:2009-10-01
Friendsville, PA
| WB and the Better Business Bureau
There is a way to get this company. Go to »www.bbb.org/us/ . Press the orange button about a third down the page to file a complaint. Hit 'em where it hurts. They've logged 1307 complaints in the past 36 months and they lost their BBB Accreditation in April '08. They freaked and got it reinstated in Sept. '08. They're under strict monitoring now by the BBB. If they lose their accreditation with the BBB, then they lose their lucrative partnerships with Dish, etc. These companies won't go near a company who is not in good standing with the BBB.The more complaints that come in, the better. It's easy as hell, a couple of mouse clicks. What the BBB is looking for are complaints. One of the biggest problems with this company is that they've formed partnerships with other major concerns. Once again, NO MAJOR CONCERN IS GOING TO DO BUSINESS WITH A COMPANY THAT DOESN'T HAVE AT MINIMUM A GOOD STANDING WITH THE BETTER BUSINESS BUREAU. THAT IS WHY WILDBLUE COMMUNICATIONS AS QUICKLY AS POSSIBLE GOT IT REINSTATED. But as I also said, they are presently being monitored very carefully and what is going to sway the BBB is the number of complaints that come in. For about 1 1/2 minutes of your time, you can do this, and deal a blow to one of the worst ISPs in existence...if not the worst. At the present time, I too am stuck in a WB contract. In one of the stupidest moves in my legal career, I didn't check them out thoroughly with the Better Business Bureau. Like all of you, I too, was desperate for something faster than dial-up. |
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N4ST
Jim
Premium
join:2005-11-25
Jersey, VA
 ·WildBlue
| Hmmm... 1307 out 0f +400,000. That's 99.7% who haven't lodged a complaint. And you forgot to include that 1008 of those complaints have been resolved according to the BBB.
And the comment about Dish? Well Dish Network isn't currently accredited by the BBB, so WB is one up on them anyway.
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Anik F2 | WildBlue Pro Pak | Beam 37 | Laredo NOC | Since Nov 2005 | Linksys WRT54GX-v2| Windows XP | Homebrew PC |
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Liberty
join:2005-06-12
Tucson, AZ
 ·Cox HSI
| reply to Sento9
Can't make everyone happy
There are some who can never be happy with anything - live to bitch
I checked Home Depot with the BBB, first company that came to mind
"Of the total of 5272 complaints closed in 36 months, 1206 were closed in the last year." |
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dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA | I notice Wal-Mart isn't accredited either. You get accreditation by paying a fee to the BBB. |
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micwa
join:2009-01-13
Seminary, MS
·WildBlue
| said by dbirdman  :I notice Wal-Mart isn't accredited either. You get accreditation by paying a fee to the BBB. Exactly!
Yet some people on these forums like to use the BBB has their personal army against WildBlue. |
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compuguybna
join:2009-06-17
Nashville, TN | The BBB is the only way I ever got Wildblue's attention.
I got a call from Ken Carroll, CEO, the next day. |
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mikefxu
join:2004-10-05
Titusville, FL
1 edit | reply to Sento9
My understanding BBB is just a membership service aka scam.
Example: »www.thebluesmokeband.com/bbb.php |
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Island Jeff
join:2005-07-18
·WildBlue
 ·TDS
| Re: WB and the Better Business Bureau
quote:
Also... can I log a complaint against the BBB? Nope. So I can't complain about the company that they are running.
Scam!
I do love the irony of that! 
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Very happy TDS DSL user | Wildblue in Lake Michigan |
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