roscoojam
join:2007-07-23
| reply to anthonee1230
Re: Telus high ping between 730 and 1130PM?
well just talked to telus..emailed them my tracert issues (tracert@telus.net)...and also pointed them to this page showing your issues...and there sending off to there tech support...so hopefully something will get resolved....seeing as there are more then a few people with this issues in our area... |
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anthonee1230
join:2009-04-08
Richmond, BC | reply to anthonee1230
I went throguh same process when they sent a tech to my house and I came up with nothing. |
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Nitroxide
join:2009-06-05 | This is still really annoying. |
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PyroFD3S
@telus.net
| Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
1 * * * Request timed out.
2 * * * Request timed out.
3 10 ms 9 ms 9 ms 209.121.73.230
4 10 ms 9 ms 11 ms 209.121.3.54
5 9 ms 10 ms 9 ms 154.11.10.165
6 153 ms 154 ms 157 ms chcgildtgr00.bb.telus.com [154.11.11.
7 157 ms 158 ms 162 ms peer.chcgildtgr00.bb.telus.com [154.1
8 176 ms 227 ms 195 ms nyk-bb2-link.telia.net [80.91.248.197
9 176 ms 187 ms 191 ms nyk-b3-link.telia.net [80.91.250.9]
10 176 ms 179 ms 188 ms netaccess-tic-133837-nyk-b3.c.telia.n
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 187 ms 188 ms 185 ms www.dslreports.com [209.123.109.175] |
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anthonee1230
join:2009-04-08
Richmond, BC | reply to anthonee1230
Agreed, this is pretty annoying..... |
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PyroFD3S
join:2009-10-28
Vancouver, BC
1 edit | reply to PyroFD3S
Oh, I'm in vancouver
this is what I get when it's working properly , like midnight
C:\Documents and Settings\Fabian>tracert dslreports.com
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
1 * * * Request timed out.
2 * * * Request timed out.
3 9 ms 10 ms 9 ms 209.121.73.230
4 9 ms 9 ms 10 ms 209.121.3.54
5 9 ms 9 ms 10 ms 154.11.10.165
6 58 ms 58 ms 59 ms chcgildtgr00.bb.telus.com [154.11.11.34]
7 59 ms 59 ms 64 ms peer.chcgildtgr00.bb.telus.com [154.11.2.126]
8 75 ms 75 ms 81 ms nyk-bb1-link.telia.net [80.91.249.109]
9 81 ms 76 ms 75 ms nyk-b3-link.telia.net [80.91.248.178]
10 76 ms 77 ms 77 ms netaccess-tic-133837-nyk-b3.c.telia.net [213.248.99.90]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 79 ms 84 ms 77 ms www.dslreports.com [209.123.109.175] |
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anthonee1230
join:2009-04-08
Richmond, BC
| reply to anthonee1230
JUST got off the phone with ANOTHER tech, and basically after having remote desktopped into my computer and checking with the technicians they are going to be monitoring the connections during this time over the next few weeks or so.
Hopefully we'll finally see some lower pings soon. |
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Nitroxide
join:2009-06-05
1 edit | reply to anthonee1230
I know I shouldn't really be surprised but....
Tracing route to 204.244.1.1 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 2 ms 2 ms 2 ms 10.239.192.1
3 2 ms 2 ms 2 ms 208.181.241.226
4 2 ms 2 ms 3 ms 209.121.3.6
5 95 ms 94 ms 97 ms 154.11.10.161
6 95 ms 97 ms 102 ms 204.239.129.213
7 101 ms 128 ms 102 ms 216.187.89.97
8 102 ms 131 ms 163 ms 216.187.82.18
9 98 ms 96 ms 99 ms 142.165.60.42
ffs telus please do something about this |
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anthonee1230
join:2009-04-08
Richmond, BC | reply to anthonee1230
Got a call back from the CSR I talked to yesterday and be basically said expect the problem to be resolved within 1 - 1.5 months as they are doing upgrades that should fix this problem. |
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danf
join:2005-11-10
Abbotsford, BC | reply to anthonee1230
Our area here just got upgraded to the new ports (this morning) and my pings on my servers went from 100+ down to 30-35. |
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anthonee1230
join:2009-04-08
Richmond, BC
1 edit | reply to anthonee1230
Hm, I wonder when I'll be moved to the new ports. Has anyone heard anything about that?
I live in Richmond on No. 2 Road and Williams, I'm actually pretty close to the CO. |
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Toxic0n
@telus.net
| reply to anthonee1230
I am having the same issue with the ping increasing dramatically at hop 154.11.10.161
Here's a couple of traceroutes
|
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anthonee1230
join:2009-04-08
Richmond, BC | reply to anthonee1230
Yup where do you live? Seems to be happening to quite a bit of people in the Lower Mainland, however my next door neighbors whom are also using TTV + 3.0 aren't having the same problems as I am. |
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Toxic0n
join:2009-11-01 | I live in Vancouver (West End ). I also have Telus TV + 3Mbit plan |
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Toxic0n
join:2009-11-01
| For comparison, this is what my traceroute looks like when everything is working fine, at 5:40AM
|
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TierX
join:2009-01-20
Canada
| reply to anthonee1230
This has absolutely nothing to do with being moved to new ports, it would affect customers on ADSL2+ or the legacy network. Simply put their is a congestion in the core network in the lower mainland, during prime times their will be slower speeds, higher latency, possibly packet loss.
This will be fixed with network upgrades happening in November. |
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Toxic0n
join:2009-11-01 | That sucks. Why did this congestion start happening only two weeks ago and why does it take a month to fix it? 150ms difference in ping times has basically made online games unplayable for me. |
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anthonee1230
join:2009-04-08
Richmond, BC | reply to TierX
Thanks for the info. |
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kylez
join:2009-03-26
 ·TELUS
| reply to anthonee1230
I noticed this all day yesterday, my traffic going to the states went up atleast 100ms across the board, however "In Canada Traffic" ie West Vancouver game servers/boxes I could ping just fine. It's fixed now, I stupidly didn't bother doing a traceroute as I was out for most of the day. Just wondering if anyone else noticed this, I'm not noticing the current issue though (I've checked multiple nights, my ping remains constant for the entire day). |
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anthonee1230
join:2009-04-08
Richmond, BC
1 edit | reply to anthonee1230
Nope not here. I only get high pings during peak hours (happens 1 hour earlier now that there's daylight savings) though it seems to start around 5PM (around now) rather than 730PM now. |
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