SamSimp
join:2008-03-31
North York, ON
| How to make your CIA/3Web Internet become 10mbps/1mbps
Ok, folks before I continue I only know how to do this only when you have their Internet + VoIP combo. I have both. But my speeds suck.
I don't have anything being downloaded or uploaded. Currently in my system tray there are
KIS 2010 (not being updated)
FastStone Capture
MeGUI (not being updated)
I checked my "Task Manager" and there's nothing I know that consumes a lot of bandwidth/speed. The other computers on the network are shutdown so they can't be using the speed.
My network path
But if I do a factory reset to the SPA2102 VoIP modem using the phone which will erase the dial tone but you will get full or more speed than you did before. See this, I did this test the time I didn't have my dial tone.
My speed without dial tone
The speed is better but I don't have a live home phone anymore. That's the only down part right now but I would really appreciate any help regarding this problem. I want to have dial tone this speed above.
EDIT: If you are wondering why my test servers aren't same, that's because when I had dial tone in the phone the "Hamilton" server didn't come up as "Recommended" but came up as "Recommended" when I didn't have the dial tone. By the way, I tested all the yellow servers on speedtest.net to make sure I pick the best speed I could get.
SamSimp |
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Gary88
@rogers.com
| Unfortunately 7.54megs is the fastest you're going to get with the SPA2102 hooked up. If you remove the SPA2102 then you will notice your speeds jump up to near 10megs. I'm told this is a limitation of the SPA2102. I currently use CIA's basic phone service with Rogers and the SPA2102 that CIA provided cuts down my 10meg Rogers service down to 7.54megs as well. It would be nice if CIA had a phone adapter/router that would allow the full download speed. I had contacted CIA about this slowdown but they were clueless as to what I was talking about and blamed it on QOS settings but that only affects upload speed. |
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SamSimp
join:2008-03-31
North York, ON
1 edit | Yea, they are sometimes clueless. But to be honest I had met some real good support techies. Do you get dial tone and get over 7 megs at the same time? How do you do it, I can't get it both at the same time. Now I have dial tone and my speed jumped back down to 1.54 megs 
I did a PING test to check my line quality, I think it's not that bad.
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jyeung
inspiration reality
Premium
join:2004-03-30
North York, ON
 ·Cybersurf Corporat..
 ·3 Web
·Bell Sympatico
·TELUS
| I can get 10Mbps/800kbps constantly...but that's with a PAP2 instead of a SPA2102.
If you use the SPA as a ATA and not a router, I believe it should improve your speeds. Just punch the SIP settings manually and don't use their autoconfigure.
- Jason |
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TelSat
join:2002-10-10
Toronto, ON | You have to put your ATA after the Linksys router. The router on spa2102 has QoS and it saves the bandwith for voip and limits the rest of the network.
If you need more ports use a switch after the Linksys router. |
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SamSimp
join:2008-03-31
North York, ON
1 edit | reply to jyeung
@jyeung
How may I do that? I just realized after I phoned them because of the no dial tone after I factory defaulted, they asked me to login to myaccount.cia.com and then I clicked on a link in that page and my SPA is somehow back to how it originally was the first time I got from CIA. I don't know the password, it's not "admin" and "password". What might they be?
And by the way, what do you mean by "use as ATA"? I don't quite understand that part.
@TelSat
I tried that once and it didn't work. I didn't have a dial tone. :\ Or should I try rewiring that way and click on the link that I said above on myaccount.cia.com page? |
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jyeung
inspiration reality
Premium
join:2004-03-30
North York, ON
·Cybersurf Corporat..
·3 Web
·Bell Sympatico
·TELUS
| The login should be admin/cyberadminsurf.
I realize it's not a trivial process for most people. The way CIA has it setup is actually better for voice as the Linksys is supposed to prioritize voice packets.
By use it as just an ATA, I mean not use the routing capabilities of the Linksys. Thus, my setup is like the following
Modem --- Router --- Computer/Linksys ATA
The way CIA wants you to set it up is:
Modem --- Linksys ATA -- Computer
You may need to tweak the ATA a bit so it works in such a configuration.
- Jason |
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Oinktastic
join:2005-08-24
Scarborough
·TekSavvy Solutions..
·3 Web
| reply to SamSimp
I've always wondered how to set up VoIP stuff  I've only seen it set up with the VoIP adapter as a device behind the router, so I thought it was weird when I saw someone describe the VoIP gateway as being placed in front of the router.
That would restrict things, I would think... All traffic has to pass through the device, which adds lag and complicates things tremendously.
Optimally, the VoIP adapter is set up to just act as another device behind the router, just like your computer. |
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SamSimp
join:2008-03-31
North York, ON
| @jyeung
The password is not right. So what I am going to do now is, I am going to rewire like you suggested but in order to tweak some settings, I need to get into the admin panel right? uhm factory defaulting will solve that part but then again I won't have dial tone. When go to myaccount.cia.com to click the link which reconfigures my SPA for dial tone I will need to connect my PC directly to SPA again . I will try that if it fixes it, if not I will try phoning CIA tomorrow.
Thanks a lot for your advices  |
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confuseddsl
@cia.com
| reply to SamSimp
Password???
If you got 10 or 7.54 and 1 up your on cable not dsl.
Only dsl (ppoe) uses a "password" and login.
Your on cable that is docsis.
The modem you have, in which CIA has the MAC of is all you need to plug in, thats it. |
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confuseddsl
@cia.com | reply to SamSimp
Why would you use that as a router.
Why not get a wrt54gl with tomato or dd-wrt and use the cheaper PAP2T-NA
If anything you want the main router first then the spa or pap2t
Modem > Router > PAP2T-NA/SPA2102 |
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SamSimp
join:2008-03-31
North York, ON
1 edit | @confuseddsl
If you read my previous posts carefully, you will know that I wasn't talking about the password to modem. I am talking about the login to my SPA2102.
I didn't buy the SPA2102, I got it from CIA, the ISP. But I bought the MOTOROLLA SB5101 though which isn't the subject of this topic.
Uhm, I took off SPA2102 from my network and now
MODEM > ROUTER > Computers
and speed is
What's going on?  |
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jyeung
inspiration reality
Premium
join:2004-03-30
North York, ON | Now that doesn't make much sense. What happens when you do a direct connection
COMPUTER > MODEM
Do a speed test with that setup.
Try username "user" instead. Same "cyberadminsurf" password.
- Jason |
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Oinktastic
join:2005-08-24
Scarborough | If you've reset your device to factory defaults, you can google the default user and password. But, yea, I think Jason's onto something with his user/cyberadminsurf combination there. |
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SamSimp
join:2008-03-31
North York, ON
| @jyeung
Something's wrong. I did a direct connection.
MODEM > PC
and I got similar slow speed to above . And I'll ask the support tech, that login don't work I am so wonder why I cannot find anything about the logins to my VoIP modem both their manual and website and yet they changed the default logins.
@Oinktastic
When I do factory defaults, I don't need logins to see 192.168.0.1 page. It will just open. |
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Oinktastic
join:2005-08-24
Scarborough | Is there a pattern with your speeds by any chance: fast in the morning, slow in the afternoon/evening? |
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jyeung
inspiration reality
Premium
join:2004-03-30
North York, ON | reply to SamSimp
Try "admin"/"admin" then.
It's because you didn't configure your ATA with their settings yet.
Thus it should be Linksys default.
- Jason |
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SamSimp
join:2008-03-31
North York, ON | It still doesn't work. I downloaded their ConfigureATA.exe file should I try that? What does that do anyway? I couldn't find what it does on the page I downloaded but the page only had how to use the exe file :\ |
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jyeung
inspiration reality
Premium
join:2004-03-30
North York, ON | No. That's probably for Motorola devices, not for your Linksys device.
- Jason |
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jyeung
inspiration reality
Premium
join:2004-03-30
North York, ON | Btw, try "user"/"user" the login. "admin"/"cyberadminsurf" is the admin login, but you have to login as user first.
- Jason |
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