rpk1974
join:2009-03-03
1 edit | 6mbps line does not use full downstream.
I got Uverse a few months ago and have loved it since. I have the 6mbps line. It has never really given me any major issues except the download speed never really seems go pass 700kB/s. Shouldn't I be getting speeds near 768kB/s? |
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gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
 ·AT&T U-Verse
 ·AT&T CallVantage
·Comcast Digital Vo..
 ·Comcast
| Your confusing your bits and bytes. Where are you getting that figure from?
If you use a speed test you should get results like this
Download Speed: 17123 kbps (2140.4 KB/sec transfer rate)
Upload Speed: 1482 kbps (185.3 KB/sec transfer rate)
For a 6meg line 700KB/sec is correct. |
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rpk1974
join:2009-03-03
1 edit | I'm just converting using the google calculator.
1 megabit= 128 kilobytes. Is this incorrect?
Edit: I just did a speed test. I don't believe these are true speeds since I was downloading some files via usenet @ 700kB/s.
Speed Test #81235401 by dslreports.com
Run: 2009-11-04 16:32:09 EST
Download: 4665 (Kbps)
Upload: 945 (Kbps)
In kilobytes per second: 569.5 down 115.4 up
Tested by server: 54 java
User: 1626029 @ dslreports.com
User's DNS: sbcglobal.net
Compared to the average of 889 tests from sbcglobal.net:
* download is 49% better, upload is 42% better |
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Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX
·ViaTalk
·AT&T U-Verse
·Suddenlink
 ·AT&T Southwest
| reply to rpk1974
Try www.speedtest.net this is what my 6/1 connection looks like.
--
Women think they are clever just because they can fake an orgasm for a relationship, whats the big deal a man can fake a whole relationship for an orgasm!!!! |
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mmay149q
join:2009-03-05
Dallas, TX
| reply to rpk1974
Hello, this is Matt with U-Verse Tier II Technical Support. I want to resolve your issue as quickly as possible. Please send your account information to uversecare@att.com I'd like to get your issue resolved immediately. From here it looks like everything appears normal, it could be the server and not the service, but if you want to send me the info I'd be more than happy to look over the physical plant and make sure it's not something on our end.
Thanks, Matt
U-verse Tier II Technical Support.
--
I'm an AT&T Employee dedicated to phenomenal customer service! Don't believe me? Check out my kudos! »/profile/1626573
»How to Contact Tier 2 agents Hours 12PM - 9PM CST. |
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Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX
·ViaTalk
·AT&T U-Verse
·Suddenlink
·AT&T Southwest
1 edit | reply to rpk1974
Matt is correct, that it could be a server issue. Austin is 20 miles away from me, while Dallas is 190. Here is my test on the Dallas server.
Also, Matt is the man! If it's an AT&T issue he WILL get it taken care of, as I speak from experience!
--
Women think they are clever just because they can fake an orgasm for a relationship, whats the big deal a man can fake a whole relationship for an orgasm!!!! |
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rpk1974
join:2009-03-03
1 edit | Here are my new stats from speedtest. It appears I'm running close to 6/1mbps.
Also I stumbled upon this
From reading this, 6mbps=6000kbps=700kB/s. Is this correct?
 |
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mmay149q
join:2009-03-05
Dallas, TX
| said by rpk1974  :Here are my new stats from speedtest. It appears I'm running close to 6/1mbps. Also I stumbled upon thisFrom reading this, 6mbps=6000kbps=700kB/s. Is this correct? Looking at this it shows me that your speeds are pretty good, have you tried speak easy? Or anything that might be a state away from you?
Thanks, Matt
U-verse Tier II Technical Support.
--
I'm an AT&T Employee dedicated to phenomenal customer service! Don't believe me? Check out my kudos! »/profile/1626573
»How to Contact Tier 2 agents Hours 12PM - 9PM CST. |
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gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs: | reply to rpk1974
Yes that is correct as I stated 700 KB/sec is what you should get roughly on a 6 meg line. For speedtests 5.8 is right on target as well. |
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rpk1974
join:2009-03-03
| reply to mmay149q
Here are my results from speakeasy. I connected to a Dallas server.
Download Speed: 4979 kbps (622.4 KB/sec transfer rate)
Upload Speed: 947 kbps (118.4 KB/sec transfer rate)
I just want to know if I'm suppose to get speeds up to 768kB/s or if my max is 700kB. |
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gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs: | No you won't get 768 and where are you getting that number from? |
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rpk1974
join:2009-03-03 | Well I'm using binary conversion so I guess that's where the confusion stemmed from. |
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gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs: | You overly complicating it. You are hitting the numbers you should be and on downloads 700KB/sec is your max +/- |
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mmay149q
join:2009-03-05
Dallas, TX
| said by gdm :You are hitting the numbers you should be and on downloads 700KB/sec is your max +/- And not only that, but the further the distance is you will see some drops in your maximum speed as you are hitting more hops along the way. In addition you are probably using about 98 - 99% of the total bandwidth we allocate for your Internet usage, (of course the 2% is for overhead) So you are getting the most/best you're going to get, not only that but your ping times look really good as well. I would say you have a good line!
Thanks, Matt
U-verse Tier II Technical Support.
--
I'm an AT&T Employee dedicated to phenomenal customer service! Don't believe me? Check out my kudos! »/profile/1626573
»How to Contact Tier 2 agents Hours 12PM - 9PM CST. |
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rpk1974
join:2009-03-03
1 edit | Awesome! All this time I assumed I was suppose to be getting 768kB/s. Thanks for the help! |
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sickwillie
Premium
join:2003-09-12
Lubbock, TX
1 edit | reply to gdm
quote:
For a 6meg line 700KB/sec is correct.
No, 6 Mb/s would be 700 kB/s. |
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rpk1974
join:2009-03-03 | Can you elaborate on this?
What's the difference between KB and kB? The k=kilo, b=bit, B=byte.
So essentially KB is kB. |
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sickwillie
Premium
join:2003-09-12
Lubbock, TX
| »lamar.colostate.edu/~hillger/correct.htm (bottom of the page)
»englishplus.com/grammar/00000058.htm (metric abbreviations)
k is the abbreviation of kilo, K stands for Kelvin. Nitpicking, I know.  |
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gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs: | Actually it's KB/sec look any speedtest and when you download via a browser it's KB not kB. |
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sickwillie
Premium
join:2003-09-12
Lubbock, TX
1 edit | Speedtest.net does it in Mbps. Firefox downloads shows the file size incorrectly by abbreviating it KB.
However, if you read the first link I linked to, it shows the correct (and incorrect) abbreviation. K == Kelvin, k == kilo.
So, I'm sorry, it's wrong. I won't belabor the point and bore everyone here by arguing with you about it, but the abbreviation is kB. |
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