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Forums » VOIP etc » Voice Over IP - VOIP » AT&T CallVantage » Comcast Says that Can't Port my CallVantage Number....
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Fisamo
Premium
join:2004-02-20
Apex, NC
·VOIPo
·AT&T CallVantage

reply to Mediocrates
Re: Comcast Says that Can't Port my CallVantage Number....

In your case, MCI was no longer offering local phone service to new customers.

The inability of Comcast to take your number is somewhat surprising. As frustrating as it will sound, it may be necessary/worthwhile to port back to POTS as an interim step to your provider of choice. (Do understand that I would consider multiple ports to be a relatively last resort--no point to complicate things unless absolutely necessary).

The Grif

join:2001-01-13
Geneva, IL
That is interesting...but I agree...maybe as a last resort....
--
"This place makes Cambodia look like Kansas..."

nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

reply to Fisamo
Why port to POTS? just port to a PAYG VoIP provider and forward the calls until you can figure it out with Comcast or whoever.

(of course, you could always just go with a VoIP provider instead of Comcast, but that's a different discussion

See: »[General] VoIP providers with LNP Support

Fisamo
Premium
join:2004-02-20
Apex, NC
I agree that you should not HAVE to port to POTS. My thinking (perhaps in error) is that the ILEC who "owns" the number (e.g. to whom it would revert for reassignment if the account is disconnected) would have more 'pull' in getting the number.

nitzan
Premium,VIP
join:2008-02-27
I don't think it matters. As long as CV doesn't put up any resistance then any carrier will be able to port it.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage


1 edit
said by nitzan See Profile :

As long as CV doesn't put up any resistance then any carrier will be able to port it.

Aye, there's the rub.




AT&T CallVantage will not even release a number to AT&T Wireless. I can't imagine that they would do so for a competitor. The above image is the status of my attempt to port a CallVantage number to AT&T Wireless, and this is after the AT&T Wireless Port Administration Center tried to manually intervene and force the port process.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com

nitzan
Premium,VIP
join:2008-02-27
Was it the main number on the account - or a "virtual" number? so far we've had no problems porting main numbers, but AT&T does refuse virtual number ports and unfortunately there's not much anyone can do about it.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage

said by nitzan See Profile :

Was it the main number on the account - or a "virtual" number? so far we've had no problems porting main numbers, but AT&T does refuse virtual number ports and unfortunately there's not much anyone can do about it.
It is the main number on phone port 1 of the DVG-5102S ATA. I guess that tomorrow morning I will attempt to make a conference call between AT&T CallVantage and the AT&T Wireless Port Administration Center to see if that helps, but my previous experience with trying to port numbers from AT&T POTS lines to Vonage tells me that I will probably be wasting my time.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com
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Forums » VOIP etc » Voice Over IP - VOIP » AT&T CallVantage


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