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prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
 ·VoiceStick
| reply to Harjeet
Re: Magic jack is cheating in the name of Unlimited Calls
Well, dude, I kinda feel for you but it is well known over here that all unlimited VOIP services do have a cap: anywhere from around 2500 minutes to 5000 minutes per month.
Since when is India MJ's primary market? That's news to me.
You must be calling you fiance quite a bit to have racked up that many minutes.
This issue has arisen before. It's bad business for VOIP providers to use the language "unlimited" when all of them cap their usage but that's the way it's currently being done, for better or for worse.
So, yes, it is limited use but so is all VOIP services. It's not deceptive if you read the terms and conditions and you recognize the fact that everyone else is doing the same thing. | |
rizzo2dial
Premium
join:2004-08-05
| said by prestonlewis  :This issue has arisen before. It's bad business for VOIP providers to use the language "unlimited" when all of them cap their usage but that's the way it's currently being done, for better or for worse. So, yes, it is limited use but so is all VOIP services. It's not deceptive if you read the terms and conditions and you recognize the fact that everyone else is doing the same thing. Just because everyone else is doing it that way neither makes it right nor non-deceptive. Advertising "Unlimited" in large print only to negate it with fine print, IMO, is extremely deceptive. Alas, such deception will continue to be the norm until some of these companies start getting sued (and actually lose in court). | |
amigo_boy
join:2005-07-22
Tempe, AZ
 ·Cox HSI
·magicjack.com
2 edits | said by rizzo2dial :Advertising "Unlimited" in large print only to negate it with fine print, IMO, is extremely deceptive. I don't have such a problem with it because I think it takes two components to be misled on this topic. The seller's creative use of advertising, and the buyer's own greed. Everyone should know that nothing is truly "unlimited."
Everyone unconsciously interprets it to mean "unlimited based upon my usage." Thus, the word comes to mean "unlimited" to a majority of users who will never reach the limit.
To the mind that sees the world in black and white, that explanation will be objectionable. They'll insist that "unlimited" has a real, dictionary-based meaning. But, that takes us back to rule #1: Nobody believes anything is truly unlimited. So, we know we're not really talking about rigid definitions, but some kind of subjective terminology that applies to the "average" customer.
For what it's worth, I think MJ plays upon customer greed more than other companies do. There's no footnote. MJ gleefully produces infomercials saying "call anyone, talk as long as you want." But, it still comes down to the customer's greed if they honestly believe they can get anything "unlimited" in the literal sense. Especially for $20 a year.
Mark | |
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